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Privacy Policy
Your privacy is of the utmost importance to us and we respect it as if it were our own.

The information we collect from you is used only to make the shopping experience a safer and easier one for both of us. We do not share your information with or sell your information to outside organizations or use it to show you advertisements. We do not partner with or have special relationships with any ad server companies. We will not share your information with anybody else, unless legally required to do so, at the request of governmental authorities conducting an investigation into credit card fraud, identity theft or anything else, to verify or enforce compliance with the policies governing our web site and applicable laws, or to protect against misuse or unauthorized use of our web site.

If you are not sure about ordering online, please call us at (413) 782-4222 and we will be happy to take your order by phone (the office is open from 9am to 6pm EST Monday through Friday - note that sometimes we are busy soaping, but leave a message and we will get back to you!)

We will only contact you via telephone if there is important information regarding your order and email contact has not worked. This will not be necessary the vast majority of the time. Similarly, the only thing we will send to your postal address is your order. If you sign up for the Manor Hall newsletter, then you're on our email list and will occasionally (about twice a month) receive information about our specials, coupons, discounts, new products and other fun things via email. If you have signed up for our newsletter and would like to unsubscribe, then please send an email to customer service with the word Unsubscribe in the subject field, or use the SafeUnsubscribe link inside the email.
Credit Card Safety
All credit card information is transmitted securely and directly from your computer to the secure server of a credit card transaction processor through Secure Socket Layer 256 bit encryption, which is among the highest level of encryption available. We do not store any of your credit card information on our own server. Because your information is not seen by any third party during the transaction, we believe this is one of the safest ways to shop today.

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